1. What’s your lead time for shipment?
Standard lead time (PO received with payment to ETD) is 7 working days for delivery. According to different countries, there will be different delivery times.
Special shipping requests, please email to @tsrc-global.com or leave message to online customer service.
2. What kind of payment terms do you accept?
We support T/T in advance, Ali’s Trade Assurance transaction, L/C at sight for payment.
3. Could you provide samples for testing?
25KG free samples available, freight collect. For sampling request, please email to @tsrc-global.com or leave message to online customer service.
4. What’s the product packaging?
Paper bag with plastic liner.
25kg/bag, 1000kg/pallet, 10MT/20’fcl.
5. What’s the base of price quotation? What’s the trade term?
We provide quotation in FOB KHH basically but also support CFR or CIF KHH after adding all the necessary costs.
6. What’s your term of delivery term?
We support FOB (Free on Board), CIF (Cost Insurance and Freight), and CFR (Cost and Freight). 7. How do you deal with quality complaint?
We always offer the best (high/top/standard) quality products to customers. If there is any quality issue, please submit your request to email
@tsrc-global.com or leave message to online customer service.