5. Is it cleaned from nits, lice, egg shell or grey?
Yes, it is. Our hair is no nits, lice or egg shell. It has not also grey.
6. What is One hair One lady?
Human hair collected directly from only one hair donor is One hair One lady. It's sometimes referred to as Cut Hair.
7. Which texture and original hair should I choose, if my customer is a Black Woman, and also which color if my customer is a White Woman?
If you are a Black Woman, you'd better choose Cambodian Hair which come in Coarse Curly/Wavy Hair or Cambodian Coarse Straight Hair.
And if you are a White Woman, we recommend you choose Vietnamese Hair which come in Straight or Light Wavy Hair, smooth, silky and soft.
8. Do you offer Samples?
Yes, we do ! But all of the samples and shipping charges are not free.
9. How long does it take me to get the hair after passing the payment?
After you passing the payment and let me know, I need about 1-3 days to prepare the hair and 3-4 days for delivering.
Total is about 4-7 days you will get the hair.
10. How many years have you been doing this hair business?
Until now, we have been doing this for over 15 years.
11.How many quantity can you arrange for a month?
Over 200 kgs !
12. How do you do business with new customers?
We follow these steps:
a. Contact and make clear about his needs [ what kind of hair, length, quality, quantity,...].
b. Sell him samples.
c. Invite him to go to Vietnam to see our Home-Factory by himself
d. Be friends and co-operate in long term.
13. Do I have to do any duty to import the hair from you?
NO! We will do everything including Tax, customs, shipping,.... What you have to do is checking and packing the hair with
us.
14. Do you have the relationship with your government?
Yes, we do. We have good relationship with customs. This makes everything easy!
15. If after buying hair and i find that there is any mistakes with the quality, what do you do in this case?
We will recheck everything with you, and if the mistake belongs to us, we will refund you enough money that "mistake"
costs!
16. How can I pay for the hair?
Answer: You can use Western Union / Money Gram/ Bank Transfer, PayPal or Cash.
17. This is the first time I visit to Vietnam, after buying the hair from you, I want to discover Hanoi, what should I do?
To show you our hospitality, we would like to be your "Free Tour Guide" to help you discover our beautiful Hanoi in 2
days!