Q1. Are you a factory or trading company? We are a professional skin care products manufacturing factory. We have specialized in this field more than 25 Years, and we have more than 15 years of e-commerce experience in Alibaba.
Q2. What kind of the certification do you have? We are ISO22716/GMP certified factory and we have the COA, MSDS certification for products.
Q3. Have your products been tested on animals? We have never tested on animals and all of our products are produced according to the strict cosmetic guidelines which would meet the USA, EU, CA and Australia standards.Q4. Which country or area you mainly sale? Our products sell to the Europe, America, Asia, Oceania, Africa in many areas and countries.Q5. How does your factory do regarding quality control? 1) All raw material we used are safe and high quality.
2) Skilful workers care every details in handling the producing and packing processes.
3) Quality Control Department is specially responsible for quality checking in each process.
Q6. Are your products effective and safe?
Yes, it is effective and safe. We choose safe materials and we have did a lot in the R&D stage to confirm our product is effective.
Q7. Do you accept customized products?
Sure we can make sample according your idea and graphic, and we will make great efforts to provide the best products and service for you. Please contact us for more details.
Q8. Can I make my own brand product with private label?
Yes, we offer OEM/ODM service of skin care products for our clients. You can make your own private label and package, if you need to design the packaging, we also have professional designer to serve you. Please contact us for more details.
Q9. Can you help to provide printing design artwork on the packaging?
Yes, if the customer have design requirement, we have a team of professional and experience designers to satisfy your needs. Please contact us for artwork service.
Q10. Do you support sample service?
Yes, we provide sample order service to check quality. Please contact us for more details.
Q11. What is your MOQ?
The MOQ is based on the different product and packaging choose. Please contact us for more details.
Q12. Wonder if you accept small orders?
Do not worry. Feel free to contact us. In order to get more orders and give our clients more convener, we accept small order in the beginning.
Q13. What about your delivery time?
Detail delivery date should be decided according to production season, packaging choose, product service type and order quantity. Please contact us for more details.
Q14. How do I pay for my order?
We accept T/T, Alibaba trade assurance, PayPal, Western Union.
Q15. How to proceed an order for your products?
Firstly let us know your main function of the product.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.