Q1 : How to contact with YJ Stainless?
A1 : You can send inquiry of our products, it will be replied within 8 hours;Also you can contact directly with our sales through Ali-Chat, WhatsApp,
Phone(+886-3-301-9999#224) ,Mail(sales@jenyen.com).
Q2 : Are you manufacturer?
A2 : Yes, we are the professional manufacturing factory of stainless-steel products.
YJ Stainless was founded in 1985, has nearly 40 years process technology experience.
Q3 : Is it possible to know how the product is going on without visiting your company?
A3 : We will offer the detailed products schedule and send reports with digital pictures,
which show the machining progress.
Q4 : Do you provide OEM or ODM services?
A4 : Yes, we provide both OEM and ODM service.
Please do not hesitate to contact; we look forward to providing service for you.
Q5 : Could you provide the product samples for us?
A5 : Yes, we can discuss the sample and freight cost fee.
Q6 : Could you do the Customized products?
A6 : Yes, you can send the pictures of product size and shape details.
We can manufacture the products according to your requirements.
Q7 : Can you provide the material quality certificate for us?
A7 : Yes, we will provide the material quality certificate for you; the material without
Mercury, and the test report proves the material does not be contaminated by radiation;
The test items include component analysis, tensile test, hardness test etc., which all
based on JIS standard.
Q8 : What is the payment way?
A8 : Normally we accept T/T 30% deposit, the balance against the copy of the shipping
documents.
Q9 : What's your delivery time?
A9 : It depends on the order quantity you order.
Normally we can ship goods within 25-60 working days after deposit payment for
customized order. (Based on actual quantity).
Q10 : Do you have quality-control department?
A10 : Yes, we have QC department.
We will strictly test the products before we deliver.
Q11 : What is the shipping method?
A11 : We can ship by sea, air and express (EMS, UPS, DHL, TNT, FEDEX, etc.) according to
customer requirements.