Q1: Is your company a factory or trading company?
A1: We are factory and have more than 20 years production experience in CNC Vertical Lathe Machine, Turning and Milling complex machining center and other equipment. Meanwhile, we are able to provide other machinery with less cost on account of our strong background in China.
Q2:What’s the MOQ?
A2:One set only.
Q3:Can we visit your factory before order?
A3:Sure.All new and old friends are welcomed to visit us at our factory. Besides, we can pick up you at the station or airport if needed. We will be very honored to help with tickets and accommodation booking.
Q4:Do you have a stock?
A4:Sorry, most of our machines don’t have stock, we always produce according to order. However, if during fairs months, maybe have few samples back from fairs.
Q5:Do you have professional engineers?
A5:Yes.we have professional engineers and designers. We can provide OEM services.
Q6:Can you provide customized machines?
A6:Yes, we can design and manufacture according to your specific requirements.
Q7. How about your price?
A7. We have different series, covered high, middle, economical class with super high performance-price ratio. You may check with us for most suitable solutions.
Q8. Can you provide training for operation CNC machines?
A8.Yes, free training in our factory is available.
Q9. What's your warranty terms?
A9.We will supply a replacement for parts that prove to be defective for a period of one year (3 years for SIEMENS parts) , starting from one month after shipping date. Please contact us for more details.
Q10. What’s the delivery time & package?
A10.Depends on machine model and configuration. Normally not more than 45days. Please contact us to
confirm. All our CNC machines are packed with sea worthy package.