Q: Can I customize my product? A: We can make the product according to your requirements. Q: Can I print our own logo on my products? A: Yes, We can print your logo on your products. Only we need you to supply your logo file in PDF or AI format. Q: How much is the product? A: Prices are determined by many factors such as material, style, size etc. If you tell me the specific product requirements, we can offer the best price for you. Q: What is the production time? A: 5-25 days normal, it's depend on the qty. Please tell us the date you want, we could try our best to satisfy you. Q: Is it possible to get sample before place order? A: Yes, of course, for quality and material checking, samples w/o custom printing stock are available in your express acct for free. We are happy to send you free samples. But you need to bear the shipping cost of the samples. Q: How long does it take for sample production time? A: 1 day for existing samples. 3-5 days for customized samples. Q: How is my order shipped? Will my bags arrive on time? A: By sea, by air or by express carriers (UPS, FedEx, TNT) transit time depends on freight rates. Q: To get a quote, what are some necessary details to tell us? A: Material, size, style, color, logo profile, logo size, logo print terms, qty and any other needs.