Q: Who is MS GEMS & ART'S? A: MS GEMS & ART'S is a Gemstones manufacturing company based in the Middle Of Jaipur, India that specializes in selling semi-precious gemstones calibrated with specific sizes and shapes.
Q: What types of products does MS GEMS & ART'S offer?
A: We offer a wide range of semi-precious gemstones that are calibrated to specific sizes and shapes, ensuring consistency and ease of use for jewelry making.
Q: Where is MS GEMS & ART'S located?
A: MS GEMS & ART'S is located in Jaipur, India, renowned for its rich gemstone heritage.
Q: Do you offer international shipping?
A: Yes, we provide international shipping to our main markets in America, Europe, and the Middle East and all over the globe.
Q: What payment methods are accepted by us?
A: We accept various payment methods, including PayPal, T/T (Telegraphic Transfer), Wire Transfer, Debit Card, and Credit Card.
Q: What is your return/exchange policy?
A: We accept returns within 7 days of delivery if items are damaged or not in the ordered size and shape. Refunds will be based on the original condition of the items, and shipping fees will not be refunded. For exchanges, the buyer is responsible for the shipping fee.
Q: How can customers contact MS GEMS & ART'S customer support?
A: Customers can reach our customer support team through Alibaba chat support, email at support@msgemsart@gmail.com, or via WhatsApp at +91-9829376667
Q: How long does it take to process and ship orders?
A: The processing time depends on the quantity required. For example, we can typically produce 100 pieces in 3 days.
Q: Are there any benefits for placing bulk orders?
A: Yes, we offer better discounts and pricing for bulk orders. The pricing becomes more favorable as the quantity increases.
Q: Can you create custom-shaped and sized gemstones?
A: Absolutely! We can create custom-shaped and sized gemstones upon request. Even if the desired gemstone is not listed, we can make it based on customer requirements. Customers can also provide their own CAD files for reference.
Q: Does MS GEMS & ART'S offer wholesale pricing?
A: Yes, we provide wholesale pricing for customers interested in purchasing gemstones in bulk quantities. Please contact our sales team for more information and pricing details.
Q: Are the gemstones certified?
A: While we do not provide certifications for our gemstones by default, we can arrange for third-party certifications upon
request. Additional fees may apply for certification services.
Q: What is the minimum order quantity for purchasing gemstones?
A: We do not have a strict minimum order quantity. However, for the best wholesale pricing, we recommend considering larger quantities, typically starting from 100 pieces or more.
Q: Can MS GEMS & ART'S assist with gemstone customization for specific jewelry designs?
A: Yes, we have experienced artisans who can assist with customizing gemstones according to specific jewelry designs. Please provide us with the design details, and we will work with you to create the desired gemstones.
Q: Does MS GEMS & ART'S offer any gemstone setting services?
A: We are providing services for setting gemstones in jewelry upon request. We work in 925 sterling silver and Brass as well.