1.Who are we?
Welcome to The Karat Store, a legacy of craftsmanship and elegance that spans over a century. Since 1919, we have been a family-driven business dedicated to creating exquisite jewellery and providing unparalleled service. Our journey, rooted in tradition and propelled by innovation, has evolved into a brand that caters to both B2B and B2C clients worldwide.
2.Can you provide custom designs or sizes?
Yes, we can accommodate custom orders for product designs and sizes. Please contact us with your specific requirements, and our team will assist you in creating tailor-made solutions.
3.How can I request a quote or place an order?
To request a quote or place an order, simply contact us through Alibaba or reach out to us via email or phone. Our team will assist you promptly and provide all the necessary information
4.How Do I Know I am Getting Exactly What I am Ordering?
We gives the CAD (computer aided design) to you which is the raw image file to see the exact product what you ordered. After, you confirm it then we starts the manufacturing process and frequently update you. We can share the final product video before we ship it so you can trust on that you'll be getting exactly what you ordered.
5.How Do I Receive My Order From You?
We ship items with USPS/ FedEx, Aramex ,DHL/DPD (it will take 7-8 days) and if you want fully insured delivery then i can do it and it will take 20-22 days.
6.From Which Ways I Know That My Exact Ring Size?
For measuring your exact ring size is very easy and affordable. You can’t buy any extravagant equipment to measure the ring size. You can read our virtual ring sizer page, which tells your exact ring size without buying any equipment. On the virtual ring sizer page, you can print the ring sizer chart and follow the instructions mentioned to know the right ring size for your finger.