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ABOUT HELVEX

In 1950 a group of Swiss industrialists led by Mauricio O. Amsler, partnered to found HELVEX. Soon after, Mr. Jorge Barbara Zetina joined as General Manager to build Helvex into the premier manufacturer and distributor of fine plumbing fixtures in Central and South America, and beyond.

Helvex now has five factories with more than 1 million sq.ft., in Mexico making it one of the most integrated manufacturers in the Americas. We control every process from start to finish to assure our customers only the finest of innovation, design, and quality. We are the leading manufacturer of faucets, accessories, and vitreous china for the medium-high and high-end sectors.

Mission

Our mission is to captivate our clients through immaculate products and service of the highest quality. Our work is to create integral solutions for bathrooms and kitchens alike.

Vision

We are one of the market leaders in the development and innovation of highest-quality products. We are immediately recognized by functionality, aesthetics, and durability. We provide integral support and give full satisfaction to our customers to provide an exceptional end-user experience.

Values

The HELVEX brand is proudly built on a foundation of innovation, design, honesty, trust, responsibility, service, and customer satisfaction.

Why Helvex

• 100% vertical integration across all our manufacturing processes.

• Lifetime warranties against manufacturing defects.

• Quality performance higher than international standards: NOM, ISO, NSF, ANSI, ASME, etc.

• Personal attention to the customer experience: before, during, and after order fulfillment.

• World-class technical support with immediate response times.

• Nimble and flexible to fulfill special orders and custom product specifications.

• Continuous development and innovation of new technology.

• Perfect integration of cutting-edge design and flawless functionality.

• Extensive support network to service national and international clients.

Sustainability

Since the beginning, HELVEX has been genuinely committed to environmental conservation and the health of our employees. We invest in the most advanced equipment for our extraction and manufacturing processes including air filtration, water treatment, and replenishing aquifers.

We have been considered a clean company for decades. Our water-conserving products put us at the forefront of green technology and can be used to help achieve water efficiency goals as well as gaining USGBC LEED points.

Who are we?

We are the leading manufacturer of faucets, accessories, and vitreous-china for the medium-high and high-end sectors in Mexico, with presence in more than 20 countries around the world and one of the most integrated manufacturers in the Americas, controlling every process from start to finish to assure our customers only the finest of innovation, design, and quality.

What products do you manufacture/offer?

Plumbing fixtures, faucets, accessories, and vitreous china.

Where are you present?

We are present in The Americas and the Middle East.

What is the factory’s quality control like?

All our factories are ISO 9001 certified with quality control instated in each part of the manufacturing process. We test 100% of the components and finished product in order to ensure products of the highest quality and durability.

What warranty do you offer for your products?

In regarding to faucets, shower and accessories we offer lifetime warranties against manufacturing defects, 10 years warranty on Polished Chrome and PVD finishes, 2 years warranty for powder coating finishes, and a 5 year warranty for wear and tear parts. For vitreous-china, 65 years manufacturing defects, 5 years warranty in parts and 3 years warranty for TDS cartridge. 

Can you mention some exclusive benefits of your products?

Our products are beautifully designed, made from high quality materials and we provide excellent after sale service. 

What is the MOQ?

It depends on the product, please check the MOQ at the top of this page.

How to place an order?

Please select the “Contact Supplier” option at the top of this page to place an order.

Can I get samples of your products? It depends on the type of product and estimate volume. Please contact the Supplier for more information.

What is the delivery time? 6-8 weeks

How long does it take to process the orders? Orders are processed immediately after confirmation and manufacturing time is between 4-6 weeks, depending on the product and volume

What is the price? Please see product page

What is the payment method? Wire transfer, ACH, check or direct deposit

Which shipping methods do you support? Product is offered in our warehouse, FCA Laredo Texas, shipping method will be decided by buyer