1. What's your MOQ?
The MOQ of each product is 1 carton(70ea) and for more information, please consult with inquiry or contact a sales director(iamstella2@ograe.co.kr).
2. How long is your delivery time?
Generally, It takes about 10~30 days if the goods are not in stock. The exact lead time depends on the order quantity.
3. Are they meet to food grade standard? Passed iodine and other heavy metal content test? Any relevant test report? How much? How long? If we want to do the test
Product reach to Korean food standard testing.
We can offer ingredients list and nutrition facts information and other test report if you want. But testing fee is on customer charges.
4. What is your terms of payment?
100% Payment before shipment
5. How can I place the order?
Your inquiry->Quotation->Confirm the price & leadtime & Payment terms etc.->Sending PI for approval ->Customer make payment via T/T
->Production/Packaging/Inspection ->Inform the shipping cost->Customer pay for the shipping cost via T/T ->We'll ship the package and let you know tracking# or B/L.->Package received and feel free to tell us your comment.
6. How do you inspect the products?
Each step of production and finished product will be carried out inspection by QC standard before shipping
7. From what age can I eat this product?
Generally you can take it after 12 months of age.
8. How many times and how much can I take in a day?
It is recommended to eat one package each as a snack or meal replacement, but there is no particular limit to the daily intake.
9. How can I store it?
Avoid direct sunlight and store it in a well-ventilated shade.
10. How long is the expiration date?
It is 12 months from the date of manufacture.