A: With the custom screw that comes with FastGas, any cream dispenser can be converted as compatible with the system. FastGas is especially designed to be universal as an acknowledgement to the wide and diverse range of cooks (and home cooks) who would appreciate its use.
Q: I saw a misleading post about FastGas on social media. How do I know if this is official FastGas content?
A: Unfortunately, because the gas is such a controversial issue in terms of its use for abuse, recreational purposes, as well as its impact on the environment, it is very challenging for our team to circumvent around defamation, claims of abuse, and other actions that exploit the misuse of FastGas. So, the FastGas team would like to apologize for any misleading content that you may see on social media. FastGas does not condone abuse and we are maximizing our efforts to make this clear to all our clients, despite false assumptions and defamations of our product. To know which content is authentic, please always refer to our website and to our official social media accounts. Many thanks!
Q: How can I dispose the cylinder? Will it be recycled?
A: Fortunately, FastGas cylinders are made out of recyclable steel which means that you can dispose them together with your metal trash for collection. Please note that these cylinders are not refillable and must then be recycled once empty.
Q: FastGas is not working as it should and the gas is not coming out of the cylinder?
A: Make sure that the pressure regulator is fixed tight and correctly on the cylinder and that the hose is tightly attached on it. If this error still occurs, please contact us.
Q: The cream produced is too runny?
A: If the cream produced is too runny, this could mean that it needs more time for the reaction between the gas and liquid inside the dispenser to take place. To reach the desired thickness, hold the cream dispenser upside down and shake vigorously for 10-15 seconds. If it is still too runny, this may indicate that the maximum content of the cream dispenser was reached.
Q: The cream produced is too thick?
A: This may have been due to over shaking the cream dispenser. Note that the recommended time of doing this is around 10-15 seconds.
Q: The cream is not produced at all?
A: This may mean that there has not been enough pressure placed in the dispenser or that the dispenser is clogged. If the case is the latter, run the dispenser nozzle under warm water for a few minutes and try again by shaking the dispenser vigorously.
Q: The cream dispenser would not be unscrewed?
A: If this occurs, run the top of the dispenser under warm water to help loosen the head. This may be due to the obstruction of the top of the dispenser or from overshaking the dispenser, as shaking it too much can result in an overly dense cream or liquid which can prevent gas from being released.
Q: Gas is escaping from thee nozzle by itself?
A: If all the components of FastGas are in place tightly and this still occurs, it may indicate a broken dispenser head. If the leak does not stop running and the dispenser is not broken, carefully dismantle FastGas and contact us.