1.Create a profile for each customer and set up an exclusive customer after-sales servicer.
2.Provide cargo tracking service for customers, provide estimated departure time and estimated arrival time after booking, track it once per two weeks after sailing,and update customers.
3.Regularly push industry information, new product information, market analysis reports, and product promotion activities for customers.
4.If the customer complains about the quality problem, the evidence is true and sufficient, if it is the problem of our factory
after verification, 100% compensation will be paid to customers.
5.Assist customers in Customs clearance at the port of destination.
6.Help customers to expand the local market, provide customers with product sales materials, product manuals, etc.
7.Offer agent procurement services in China for other products.