Q1.Do you test all your goods before delivery A: Yes, we have 100% test before delivery.
Q2.Can I get the sample A: For our current inventory, we will provide samples, you need to pay the sample fee and express fee, after the order quantity is over 1000, we will deduct the sample fee from the total amount. If it is customized candles and you do not provide samples, you need to pay the corresponding sample fee and express fee. After the order quantity is over 1000, we will deduct half of the sample fee from the total amount.
Q3.What modes of transportation do you support A: (1) For small quantities of goods or mailed samples, we will send them by DHL/ Fedex /UPS (2) In large quantity, we will send the goods to the designated address by sea. (3) If you have a designated agent, we support door-to-door delivery or delivery of goods to the designated address of the agent. (4)If you are an American buyer, we can send the goods to our CA warehouse by sea, and then send the goods to the designated address via Fedex/UPS.
Q4:How do you make our businesslong-term and good relationship A:(1)We keep good quality and competitive price to ensure our customers benefit ; (2)We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.