8 inch 11note Steel Tongue drum percussion instrument Handpan with carrying and mallets

Q1. Can I have a sample order for this product?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?
A:Sample needs 3-5 days if we have the product in stock, mass production time needs 1-2 months for order quantity more than 100pcs.

Q3. Do you have any MOQ limit for Tongue Drum/handpan?
A: No MOQ if the items are in stock. Different MOQ for custom products.

Q4. What is your payment term?
A:T/T,Western Union,MoneyGram,and Paypal.This is negotiable.

Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or EMS. It usually takes 7-10 working days to arrive.

Q6. How to proceed an order for this product?
1. Let us know your requirements or application.
2. We quote according to your requirements or our suggestions.
3. Customer confirms the quotation/Invoice.
4. We arrange delivery/roduction.

Q7. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly.

Q8. Do you offer guarantee for the products?
A: Yes, we offer 1 year's warranty for our products.

Q9. How to deal with the faulty?
1. Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
2. During the guarantee period, we will send new products with new order for small quantity. For defective batch products, we can discuss the solution including re-call according to real situation.