1. Are you a manufacturer?
AirXCoffee is the world's first producer and trader of coffee bio-composite in Vietnam. Our large factory, located in the South, has a monthly capacity of 700 tons. And our research lab engineers include industry experts who are always researching & developing biomaterials and deploying them on an industrial scale. We have successfully produced and traded bioplastics made from coffee grounds mixed with recycled PP, PE, ABS, PLA plastic.
2. Where is AirXCoffee located?
The office of AirXCoffee is located at 384 Hoang Dieu street, Ward 6, District 4, Ho Chi Minh City, Viet Nam.
Office in Japan: PNH Co., Ltd.2-13-2 Koshinminami, Nishi-ku, Niigata City, Niigata Prefecture.
3. Besides the products, what are other AirXCoffee offers?
We have strong internal resources in terms of facilities, research laboratories and manufacturing plants that provide the ability to research and develop other bioplastics such as bamboo, wood, bagasse, rice husk upon customer request and provide engineering plastic compounds such as ABS (fire resistant), POM, PVC. At the same time, we also develop commercial bioplastic products for brands in terms of ideas, making mold, machining and OEM/ODM service.
4. Can I buy a sample of your product?
We do sell sample products at a special price per unit, which is lower than the retail price of each individual product.
5. How long before I receive my order?
In the domestic area, the products are carefully packed, then we choose a suitable shipping unit for delivery.
For orders in Ho Chi Minh City, it will take 2-3 working days, and outside the city will take 5-7 working days.
6. What are the shipping costs?
We check the delivery fee through the shipping agent FedEx or you can book your own shipping unit to pick up the ordered products at the warehouse of AirXCoffee.
7. Which payment methods do you offer?
AirXCoffee provides payment methods in these following: -Cash payment -Payment via bank account 8. Which countries does your company export to? Our products have arrived and made their impressions to many countries around the world such as the US, Canada, UK, Poland, Hungary, Singapore, Japan, China, Thailand, Korea,...
9. Do you offer international shipping?
AirXCoffee cooperates with large and prestigious shipping units to ship internationally. The sea freight we are cooperating with are Maersk, Evergreen, SITC and the air freight will be FedEx, UPS, DHL.
10. How is coffee bio-composite packaged?
The coffee bio-composite is stored in plastic bags and vacuum sealed, each bag has a weight of 25kg. The coffee bio-composite bags will be loaded onto the shipping pallets in the container.