All of our e bikes and e scooters ,E-motorcycles are guaranteed and backed by our technical assistance and considerate service.
1. The frame 1years
2. B. Battery, charger, motor 10 months
3. C. Controller 1 year
4. Other Spare parts also can be replaced once confirmed that it was broken because of quality.
Not including painted parts.
E.1% Spare parts offered free if order 40HQ*1 .
The warranty is only valid when you buy our electric scooters. Whereas, it is not valid for abnormal wear, misuse or neglect,improperly operation, damage or failure due to accident, parts or accessories not originally intended or compatible.
We Are The Professional Electric Bicycle and scooter, motorcycle Manufacturer In China, Has Engaged In E bike Field For Over 10Years. Previously we focused on China Domestic market and did good performance by good products and competitive price, and now we have the confidence on better performance for overseas market by our more hard work.
FAQ
Q1. Are you a factory or trading company?
A1. Our parent co, M/s Wuxi Cool Front Science and Technology Co., Ltd. Is the original manufacturer for electric scooter e-bikeand e-motorcycle, one of the very first batch of entities granted with production permit in China, and an ISO9001:2008 certifiedcompany as well. Mac International Co., Ltd is 100% subsidiary of the parent company, we are acting as the right arm of our parentcompany's international marketing and sales.
Q2. Can I get a sample for reference?
A2. Yes, SAMPLE is okay for testing.
Q3. Can I do our logo or brand on electric bikes?
A3. Yes, we accept OEM,we also can change configuration,color according to your requirement, but you need to pay extra charges.
Q4. What’s the delivery time?
A4. For sample order, it takes 7 days if stock available. For containerized order, generally it takes 20 to 25 days.
Q5. Whats your MOQ?
A5.MOQ is 10 units.
Q6. Can I mix different models in one container?
A6.Yes,different models can be mixed in one container,but the quantity of each model should not be less than MOQ.