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Why you need us? What can we do for you?
1) Contact the seller to ensure - item availability / sizes / colors / styles / sets / etc
2) Advise you regarding seller credibility, foreseeable custom problems, etc
3) General translation of product details, Providing purchasing advice
4) Search the items you want for you, especially if you do not know the Chinese language
5) Check the items for damage or defect. Dealing with returns and exchanges
6) Photograph the items (packaging & items inside), and send the pictures to you immediately via email.
7) repackage the item(s) to ensure safe shipment or to reduce weight (save shipment cost)
8) Provide significant discount on international shipping (huge savings for you)
9) In case the seller shipped the wrong item, we will deal with the return on your behalf.
How to use taobao agent service?
1) Please choose products on www.Taobao.com or www.china.alibaba.com or www.1688.com
2) Send products links to us by email or Trade Manager (include color , size , quantity ,etc )
3) Confirm the order and check the total cost for your reference.
4) Pay money to our account.
5) We buy items from sellers, collect goods to Shenzhen(2-3Days), and confirm the freight with you before shipping.
6) Then we will send the items to your address via EMS or DHL or sea shipping. (5-12days)
You can choose the express way you want.
7) Offer the Air Waybill number to you, so you can see the trace records on the net.
Return& Refund Policy
We absolutely stand behind our products. We also offer a 14 day money back guarantee should you be unhappy for any reason whatsoever. We will refund the entire cost of the item upon receipt of the returned item, not including the shipping and insurance charges. Our aim is 100% customer satisfaction!
the feedback is very important for us, please leave me a positive feedback if you are satisfied with our service and our items,or please contact with me if there are some problem with our items.we will solve it asap.
Negative feedback doesn't resolve problems, good communication does. Please contact me if there is anything and I will resolve it for you.
Once your item arrives in satisfactory condition, please leave feedback for us. Our automatic system will do the same for you.
Contact information :
New products from manufacturers at wholesale prices