EU/Middle East/Africa/Korea/Thailand/India(4g module for worldwide market, please contact us directly if you are from other areas)
PLEASE NOTEPayment Term: * We accept payment via Alipay, West union, T/T, all major credit cards are accepted through secure payment processor ESCROW. * Payment must be made within 3 days of Order. * S&H will be determined based upon the ship to address. * PLEASE NOTE: S&H DOES NOT INCLUDE DUTIES, LOCAL TAXES OR ANY OTHER IMPORTATION FEES. * Please list your special requests (size, color, packages, value of declaration, etc.)
Shipping Term: * Orders processed within 24-48 hours of payment verification. * SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. * If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction.
Return Policy: * You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! * All returned items MUST BE in the original packaging and you MUST PROVIDE us specific reason for the return. * We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction. OR, you may choose to have a replacement * Return shipping is to be paid by the Buyer.
Guarantee: * 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty. * Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY. * You agree to all of the above-listed policies upon ordering on Alibaba!
Feedback: * We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. * It is impossible to address issues if we do not know about them! * If you have any question please contact us, we can reply you within 8 hours.
Packing & Delivery
Selling Unit: Single item
Single package size: 12.5X8.5X3.5cm
Single gross weight: 0.5kgs
Package Type: Standard accessories, 1 x Tracker 1 x USB cable for get hyper terminal or upgrade firmware
1 x user manual 1 x gift box
DHL/Fedex/UPS/TNT/ARA/EMS/By air/By sea and so on are optional, we can send goods by shipping ways you want.
Company Profie
Shenzhen Feifan Brother Electronics Co., Ltd, a leading designer and manufacturer of professional GPS tracker and wireless communications equipment, is dedicated to bringing reliable products and customized solutions to clients across the world. After 8 years since its first launch in Shenzhen, Feifan has grown to be a significant player in GPS tracker industry with a large customer base in more than 120 countries and regions across the world. With an area of 5,000 square meters workshop, over 200 workers, 4 production lines and 10 engineers in R&D center. Feifan carries out the win-win strategy and always focus on product quality and customer service. It is Feifan’s mission to become the most valuable provider of professional GPS Tracker and wireless communications equipment by bringing our cost-effective solutions worldwide.
FAQ
Q: How can I get the price? A: We usually quote within 24 hours after we get your inquiry (Except weekend and holidays). If you are very urgent to get the price, please call us directly through mobile phone number +86-13823798105.
Q: Can I buy sample for testing? A: Yes. Please feel free to contact us.
Q: What is your lead time? A: It depends on the order quantity and the season you place the order. Usually we can ship within 2~3 weeks, and let’s negotiate if very large quantity.
Q: What is your payment term? A: Trade Assurance order on Alibaba is highly recommended, we also accept payment by T/T, Western Union and Paypal (for sample).
Q: What is your warranty period? A: We provide 12 months warranty after delivery
Q: Do you accept OEM/ODM? A: Yes, we provide OEM/ODM service as per your requirements and the MOQ for customization is usually 1000pcs.
Q: Does your web platform/ APP have monthly or yearly subscription fees? A: No, our customers can use our web platform and APP for free.
Q: How many devices can I have in one account on your platform or APP? A: There is no limit to the number of devices in one account. So, you can add as many devices as you like to your account.
Q: Can I choose to use other platforms or my own servers? A: Yes. We have long-term cooperation with many third-party platforms such as Wialon, Traccar and Gpsgate. Also, we could send our open communication protocols to you if necessary.
Why Choose Us
1. Factory price. 2. 24 hours on call. 3. 12 months warranty. 4. Professional & strict QC test team. 5. Fast delivery: samples can be shipped in 1 day.
