Creative large multi functional first aid box supplier home office travel essential medical

Q1: What is your general payment and terms?

A: By L/C, T/T, Paypal, West Union.

If under 10,000$, 100% before delivery;

If above10,000$, 30% as deposit, and 70% before delivery.

We'll show you the photos of the products and packages before delivery.

Q2: Are you manufacturer or trading company?
A: We are manufacturer.
Q1: What will you do in case of bad quality?
Firstly, our products are produced in strict quality control system and we control the defective rate less than 0.3%. 
Secondly, replacement or refund if product defective caused by our company.
Q3: What’s your lead time?
A: 2-3 days for sample orders. 7-20 days for mass production orders (based on different quantities).
Q4: Can you produce according to the samples?
A: Of course, we can produce base on your samples or technical drawings.
Q5: What’s your sample policy?
A: Yes, sample is available. One piece sample will be free for you, express cost will be afford by yourself. Express cost will be refund after your first order confirmation.
Q6: Confidentiality Agreement
A: Yes, we have.
Q7: Do you have AFTER-SALES SERVICE?
A: Yes, we provide 7/24 after sales service. We respect every customer as our friend no matter where they come from and we would like to build up friendship. We aim to be our clients' reliable partner in China!