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Pre-sale service:
call us no matter cooperate or not. you may get unexpected harvest. We would discuss the future development of this line together according to many years experience on selling and producing which could help to enlarge the profits and improvement for both of us.
studying the customer's requirement carefully, we would help customer to choose the most suitable machine and will offer you the relative samples and suggestions promotely and considerately, according to customer's production scale and technical requirements.
Selling service:
promotely and paintely answer customer's questions. put our heart and soul into service for customer, including supply some suggestions on choosing the place, how to save cost, and play the maxium value of our machine
After-sale Service:
1. our technicans will provide on-site service to customers in china. We will supply the whold day online service to foreign customer. According to foreign customer's requirement, we will arrange technicans go abord to install or maintenance the machine
2. within the warranty period and the machine parts damage under normal using condition, we will offer new ones for free for replacement
3. We will offer software upgrade for free for life
4. after the expiry of warranty, we can renewal of the contract, which can enjoy the same service that during the waranty period
5. our company will research the staffs service attitude aperiodically to improve the service satisfaction
Our sincere service to customers:
1) 1 years warranty for whole machine and lifetime maintenance;
2) OEM service offered, free to add your logo on the surface of the machine
3) English software, user manual and CD show you how to operate the machine easily
4) professional online guidance offered(face to face);
5) 24 hours technical support by e-mail, calls and door-to-door service
6) Mechanical Malfunction: Our equipment follows principle of modular design for easy maintenance. The professional after-sale service team shall reach you immediately and solve the machine’s problem .
7) Even if you didn’t buy machines from us, we can also help you with your machine if you need.
Liaocheng Haotian Machinery Equipment Co. Ltd is a 20-year manufacturer specialized in laser equipment. Backed by high-quality laser products and good services, we are expanding our enterprise quickly.


1)Are you a factory or trading company?
Yes,we are a factory.
2)What is your advantage?
Team of experienced,competitive prices, in time delivery, superior quality products.
3)What are the kinds of your products?
The kinds of the products are laser engraving/cutting machine,plotter machine,Automatic-laser cloth-cutting machine.We can also special produce according to customer's requirement.
4)Do you have MOQ limit?
No.
5)Where's your factory located? How can I visit there?
Our factory is located in Liaocheng Shandong,China.We are warmly welcomed to visit us.
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