2.How do you ship the goods and how long does it take to arrive?
A.We usually ship by DHL, UPS, FedEX or TNT for small order. It only takes 3-5 days to arrive.Airline and sea shipping also optional.
3.Do you guarantee for the product?
A.Yes, we offer 1 year warranty to our products.
4.How to deal with the faulty?
A.Firtly,our products are produced in strict quality control system. For defective rate will be less than 0.2%. Secondly,during the guarantee period,we will send new lights with new order for small quantity. For defecctive batch products, we will repair them and resend them to you or we can discuss the solution.
5.How to order?
A.Send us inquiry →receive our quotation→ negotiate details→ sign contract/deposit → cargo ready → balance/delivery → further cooperation
6.Can I have some discount?
A. The discount offered based on order quantities.
7.Which shipping way is available?
A. DHL, UPS, FedEX, TNT, EMS, China Post, Sea are available.The other shipping ways are also available, please contact us if you need ship ty the other shipping way.
8.How long is the deliver?
A. Deliver time depends on the quantity you order, usually it takes 5-7 working days after receive payment.
9.What kinds of packaging you offer?
A. We offer the paper packaging you offer?
10.Do you have MOQ?
A. The MOQ is 1pcs.
11.What kinds of payment terms?
A. We accept by T/T, PayPal, the other payment ways also could be accepted.Please contact us before you pay by the other payment way. Also 30 deposit is availabe, the balance money should be paid before ship.