1. online consultation: We have our service staff for online consultation whold day, they will have our explaintion to you for your questions.
2. Sample development: 1) We will provide you an elegant picture with the product detail informations when you purpose to get a sample for reference ,also we can provide you a drawing if something you think to change, 2) After get all approval pre-commiuncation,we are able to provide you 3pcs sample with just a basic charge 3) We welcome you come to China for some new developments,our staff will accompanie and translation in whole your journey 4) We will have the special person to follow up your project and check the quality before the sample is ready to send to you 5) We will have a note and tell you the sample is ready ,you need only tell us how to ship,and then our staff will arrange the transport according .
3.Product quotation: As we have the abundant supplier information resources in China,so we can provide you competitive price than you ask from the factories. Our designer will have the critical proposal to let you what change will make the cost reduction and then match of your market . Our company earn a portion of the Commission not the difference cost between you and our supplier .
4. Mass production and quality control 1) When an order placed from your company,our staff will feedback all details about your requirement for make everything clear ,and then we will our production schedule to tell you when your cargos will be ready. 2) A special QC person will be appointed to the factory for control the quality during production,they must ensure every one is good for customer ,so they need check the production sample and online inspection,also the final inspection one by one .
5. Shipping 1) Our company provide customer shipping service of FOB and CIF but without insurance. 2) If you have a forwarder to service for you in China ,we will just contact them for your shipping under you confirm.if not ,we we will find a suitable shipping company with best cheapest and good service for you select.and then we will arrange to send the container on board .
6. Customer complain 1) Although we did everything very hard, however any complain is still feedback to us from customer. Please don't worry that we will deadly earnest to deal with your requirement,maybe that need a few days . 2) When we get customer's information about some quality problems complain,we will check the sample and re-check in the factory to see what cause the problem happen,and then we will thinking a solution for customer . 3) If it is our problem cause the poor quality products,we will re-make for our customer as our promised or get our indemnify for the same cost .
FAQ
1) How can you contact with us ? Please click online service anytime ,we have the special staff work for you whole day ! You can send your inquiry on Alibaba,we will feedback to you once get your information.
2) How can you get a sample ? When you visit our websit and you are interested in one style,please send your inquiry to us via this system step by step follow up the tips.
3) What is the MOQ We ask a MOQ sometimes because the large quantity will save the cost and that will make us off you a good price .
4) How to ship for a small quantity? Sometime,the customer need to order only a small quantity,we get ship by LCL,the mean to combine with other cargos to the same port. or customer choice to ship by air ,but the transport cost will a little higher than ocean.
