Q: What gives moissanite its fire? A: A gemstone's fire is determined by a gemological property called dispersion. Moissanite's dispersion is 0.104, which exceeds that of any gemstone, including diamond, ruby, sapphire and emerald.
Q: Will moissanite fade or change color over time? A: No. There are no likely situations in which the color of moissanite will be permanently changed. Moissanite does undergo atemporary color change when exposed to extreme heat from a jeweler's torch during jewelry repair, but withproper bench techniquesthere will be no lasting damage, and the stone will return to its normal color once it cools.
Q: Is moissanite resistant to scratching? A: Yes. Moissanite is durable, tough and extremely resistant to scratching and abrasion. With a hardness of 9.25, moissanite is harder than all other gemstones except diamond.
Q: How should I care for my moissanite jewelry? A: As with any fine jewelry item, an ultrasonic cleaner can be used. However, it is best to be gentle with your valuable treasures. You can also clean your moissanite jewelry using a commercial (non-acid based) jewelry cleaner or with mild soap andwater using a soft toothbrush
Q:Do you accept OEM service ? A: OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package.
Q: Is there any guaranty on bulk order ? A: If you think the bulk order quality is different from samples, please provide the certificate from independent third-party testing agency. If it`s true, we will refund you payment or replacement .
Q: What`s your MOQ? A: We have MOQ from 1 pcs -200pcs according to different product. 1mm-2.5mm MOQ 1carat, 3mm-15mm MOQ 1 pieces
Q: How about the shipping time ? A: For stock gemstone, ship within 2 days, some can be shipped the day; customized and irregular gemstone, production time 15-20 days .
