[ TRUST YOU WILL LIKE OUR SERVICES, QUALITY AND PRICE ]
Shipment & Payment
Stock Product
Due to the variety of our products and sometimes the update maybe delay, some items or colors maybe out of stock. If you have placed the order and paid before we find the items are out of stock, we will inform you at the first time to find a best solution. It's better for you to check with us before buying. Thanks for your understand.
Customized product
Welcome to OEM/ODM.
Payment
Offline Order's: T/T, Western Union, Paypal, Alipay or cash.
Online Order(Trade Assurance): Telegraphic Transfer, Credit Card (Visa and Mastercard)
or e-Checking. 30%~50% Deposit in advance, balance before shipment.
Shippment
1. International Express(door to door): DHL, TNT, UPS, FedEx, 4~5 working days
2. By Railway/Truck(station to station): 25~35 working days
3. By air + deliveried to your door(DDP): 18~25 working days
4. By Air Transportation(airport to airport): 7~10 working days
5. By Sea(port to port): 28~38 days. Loading port is Zhongshan, Shenzhen or Guangzhou.
6. EXW: use your own forwarder to pick up your goods and arrange your shipment.
Guarantee
1. If the item is defective, please notify us within 7 days after receive. Do not open dispute without communication.(Zhongshan Eonshine) 2. If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact us before return it.(Zhongshan Eonshine)
Return Policy
1. We will endeavor to replace all broken items.(Zhongshan Eonshine) 2. Please be aware that all returns must be in their original packaging.(Zhongshan Eonshine) 3. Any refund amount will only cover the amount of your purchase bid and will not include any postage / packaging.(Zhongshan Eonshine) 4. For your own good, please take some photos before returning to us.(Zhongshan Eonshine) 5. If you are not satisfied with our products, please return the item in Unused Condition and we will refund once after we have received the item.(Zhongshan Eonshine) 6. Should you have any questions, please contact us via Trade Manager message or by email. 7. Buyer is responsible for all return shipping costs.(Zhongshan Eonshine)
Note
All prices and the freights listed on our website do not include the possible tax or custom duty which may be required in the destination.(Zhongshan Eonshine)
About Us
FAQ
Question 1: If I buy a large quantity, can I get a cheaper price? Answer 1: For large quantity or other customized requests, pls feel free to contact us, we can negotiate.
Question 2: Do you accpet customized? Answer 2: Yes, we accept, but there is a MOQ. Different models, MOQ is different, please contact us to confirm.
Question 3: Do you provide free shipping if I buy a large quantity? Answer 3: Sorry, because our profit is very low, no matter how many pieces you buy, we are unable to provide you a free shipping, please understand. For those suppliers who can provide you the free shipping, they just add the shipping cost on the products' price.
Question 4: Why some suppliers' products price is cheaper than yours?
Answer: There are hundreds of material on the market, please believe "Quality decides the price". Thanks.
If you have more questions, please feel free to ask us!
