Q1.What is the main function of rock splitter machine?
Ans.: It has different models used for all kinds of works.
Q2. What is your terms of payment?
Ans.: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and
packages before you pay the balance.
Q3. What is your terms of delivery?
Ans.: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
Ans.: Generally, it will take 7 -10 working days after receiving your advance payment.
The specific delivery time depends on the items and the quantity of your order.
Q5. What is the warranty of our machine?
Ans.:Our main machine enjoys a 1 year warranty(except for the hammer), during this time all accessories
broken can be changed for a new one.And we provide videos for machine install and operation.
Q6. What is your terms of packing?
Ans.: Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods.
Q7. Do you test all your goods before delivery?
Ans.: Yes, we have 100% test before delivery.And we will attach our inspect report for every machine.
Q8.Do you Preferred provide wear parts for transacted clients?
Ans.: Yes, we have recor d s for your clients, and will prefer provid ing accessories to clients.
Q9: How do you make our business long-term and good relationship?
Ans.: 1. We keep good quality and competitive price to ensure our customers benefits; 2. We respect every customer as our friend
and we sincerely do business and make friends with them,
no matter where they come from.
Q10.Do you have any certificates for your machine?
Ans.: All of our produ c ts coming with the certificates of CE, ISO9001.
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