Q1. Can I have a sample order for hand disinfection machine?A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?A:Sample needs 5-10 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for hand disinfection machineorder?A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for hand disinfection machine?A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on hand disinfection machine product?A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: How to deal with the faulty?A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
Note:
1. Do not install the dispenser under the table less than 2 inches (5 cm) in height.
2. The sensor is located at the bottom of the dispenser. The range of action below the sensor is 0-10cm.
3. This dispenser is for indoor use only. Direct sunlight or exposed areas can damage the product's infrared sensor.
4. When the sensor soap dispenser is in standby mode, if it is found that the LED indicator flashes continuously, the low voltage
indicator will appear and the battery needs to be replaced.
5. This soap dispenser is not waterproof.
Package Included:
1 x Wall-mounted Soap Dispenser
1 x English Manual
1 x Mounting Accessories
1 x Packing Box