Q1: How do you pack the products?
A: Products will be packed by our standard carton usually, if you have special requirments, contact us for more details.
Q2: How long will you ship the goods after placing an order?
A: For the “ready to ship” order, usually we will ship products in FIVE working days after full payment. For other types order, it will take FIFTEEN to THIRTY days depending on our negotiation details, the OEM process, your order quantities and some other factors... We promise we will try our best to ship your products ASAP. Alibaba.com will also monitor the delivery time and the transaction security.
Q3: Can you produce the exact products according to the samples?
A: Yes. That is 100% for sure.
Q4: What’s your sample policy?
A: Samples can be sent immediately if there are existing stocks. And you need to put an order and
pay for the samples and corresponding shipment costs. Small material sample is free of charge.
Q5: Will you test all products before delivery?
A: Yes, all products are strictly tested and inspected before leaving the
factory. And we will do sampling inspection before shipping as a double check.