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Q1 : How can I get a sample?
A:Sample of our existing products are free, just need you to afford the shipping cost is OK. Sample of your own design need to pay for the paper mould charge, mould cup charge if there is.

Q2 : what is the process of an order?
A:Send your detailed request-Feedback with quotation-Confirm quotation & make payment-Make amork for approval-Make mould-Mold test-Making samples-Samples test (Approval)-Mass production-Quantity checking-Packing-Delivery-After Service-Repeat order...

Q3 : How to pay for the order?
A:There are 3 options: L/C, T/T, Western Union. Choose the most suitable way for you to arrange it.

Q4: How do you ship the goods and how long does it take arrive?
A: We usually ship by FBA, DHL, EMS, FedEx, UPS or TNT. It usually takes 3-5 working days to arrive.

Q5: How to proceed the order if I have logo to print?
A: First, Artwork for Visual confirmation, and next is sample picture or sending sample for you.

Q6: Do you offer guarantee for the products?
A: Yes, we provide perfect after-sales service. If you have any questions, please contact us, we will solve it ASAP.