Q: Are you a factory or trading company?
A: We are a factory and we have lots of know how knowledge.
Q: Do you accept customized products?
A: Yes, our vibratory knife cutting machine cutting machine is steady and reliable.
Q: Do you have user manual book ?
A: Yes, user manual at present is written in English. We also provide on-site installation and training service is required. There is no special requirement for operator, operating is easy.
Q: If i place order today, when can i get my cutting machine?
A: It depends on two factors: transportation time and manufacturing time. We are near to the sea port and train station, lead time is short. Manufacturing is made according to order shift, usually qualified product can be finished within 7-25 days.Transportation time depends on the distance between you and the sea port. You can ask for our advice or from the freight forwarder.
Q: Can you provide OEM/ODM service?
A: Yes, we are factory and we have lots of OEM or ODM experience. Question: What is your standard process of your packing? Answer:You can choose your transport and distribution by air,sea or land. Appropriate packaging process: 1. After strict quality assurance process control together with quality inspection, qualified cutting machine is ready to transport. 2. Film packaging is a must to forbid humidity & damage. 3. Wooden case package is another secure guarantee. 4. Reliable containers and freight forwarder is another key point. 5. Arriving safe and sound on time