Q: Are you traders or factory? A: We are a big factory with 3000 workers. We have 20years experience in Manufacturing kid shoes & Children shoes.
Q: How do you control the quality of your products? We will collect samples before producing a large number of products. We have a professional QC to test the quality of the samples and mass production. If you need samples, we can send to you.
Q: Can I ask for one sample before placing orders? A: Yes. But usually, you need to pay courier costs and samples charges.
Q: Can you make our design or put our logo on the product? A: Yes. All designs are welcomed. But please send designs with clear information.(Excel,word)then please send your design or logo to our email. In addition, This part needs to reach a certain amount, the specific quantity we can communicate by mail.
Q: When can you deliver our shoes after my payment? A: Normally speaking, our delivery date is around 25-45days after receiving 30% deposit. If there is a special case to cause delay, we will keep you informed the status and situation in advance then show you our solutions.
Q:When will you deliver my order after payment? A:Our delivery time for mass production order is about 15 to 45 days. Our delivery time for wholesale order is from 2 to 15days.
Q: What is your term of delivery? A: We accept the bulk product in FOB price, the port is Shanghai or Ningbo.
Q: How about your company's quality control? A:We have a professional QA & QC team and will fully track the orders from the very beginning to the very end. We also accept a third-party company designated by you to spot check your orders.
