Q: Are you a factory or a trading company?
A: We are professional testing equipment manufacturer.
Q:When can I get the price?
A: Usually we quote within 12 hours after we get your enquiry
Q: What are your Delivery terms?
A: We accept EXW, FOB, CFR, CIF, CPT. You can choose the one which is most convenient or cost effective for you.
Q: What is the payement terms?
A: T/T bank transfer, L/C, western union, we suggest your side to pay online of alibaba by credit card, and trade assurance.
Q: What about the after-sale service?
A: Guarantee period is 14 months, after the warranty, we also provide life-long paid repair or service.
Q:What about the delivery date?
A:Usually we offer 1-2 weeks after order confirmed and payment received, and we can also accept urgent order for prompt shipment.
Q: What about the transportation?
A: It depends on your requirement. We can delivery by air to your airport, or by sea to your seaport, or delivery to your office address by express courier, and we also accept to co-oper-ate with your ship agent or forwarder.
Q: What about the package?
A: Usually we offer ply-wooden cases free Fumigation, or multilayer carton boxes, inner with plastic film wrapped, or customized foam or aluminum suitcase, we will offer package pictures for customer reference before delivery out the goods
Q: What about the M.O.Q?
A: Usually we do not have M.O.Q, we can offer even only 1 unit, while, you are welcome to order in bulk, and we are quite pleasure to offer pleasant outstanding discount.
Q: Can you accept OEM?
A: Yes, we can accept OEM, manufacture according to your request, label you logo or offer
Neutral packing without our logo and information
Q: What about the power supply?
A: Usually we offer 220V/50HZ, and we can also convert the power supply to meet your Local power supply, kindly contact us for confirmation
Q: Are your operation keypad, interface, software and manual in English version?
A: Yes, its operation keypad, interface, software and manual in English version, if you needother languages, kindly contact us for confirmation
Q: Can you offer quality certification?
A: Yes, we can offer quality certification issued by our lab free of charge, or issued by third-party international inspection Organizations with extra charge, please contact us for confirmation.
Q: Can you do the calibration and installation before handover the goods?
A: Yes, we do installation, checking and calibration works before packed and handover the goods. Customer can do tests directly only after some simply installation.
How to place an order
Customer: How to confirm the order?
Answer: You can send us your purchase order, sign & stamp back by us to make the order be confirmed, or send us email mention us the order was confirmed by your side, then at- tached the proforma invoice with bank information by return the email from us to confirm the order. Or you can start order online of alibaba.com by Secure payment or trade assurance, please contact us for further detail confirmation.Customer: How to pay?
Answer: Please send us the payment by T/T ( Telegraphic Transfer), and send us copy of payment, so that we can arrange its process. You can also pay us by West union, and we also accept order and pay online of alibaba.con by Secure payment or trade assurance, please contact us for further detail confirmation.
Customer: What is the valid for the PI (proforma invoice)?
Answer: Considering the changing of the freight charge, Please do the transfer within 2weeks.