Q: Are you a factory or trading company?
A: ZHHAI MALANHU COSMETICS Co.,Ltd is OBM (Original Brand Manufacturer) also with OEM/ODM service.
Q: Where is your factory located? How can I visit there?
A: Zhuhai City, China, only 25mins drive from Zhuhai airport.
Q: What is the material of your products?
A: UV Curable Polyurethane Resin /Rubber etc. We also can customize as your formula.
Q: How can I get samples?
A: Free samples are available but shipping cost will be paid for customers, more details please contact Miss. Sally freely.
Q: What's lead time and shipping time?
A: For sample order, 1-3 days lead time, for general large order, 2-8 days lead time. We send goods by FedEx,DHL,TNT etc express normally, 3-5 workdays as delivery time. This way is a little expensive but fast and safe for UV gel products.
Q: How about the after-sale service?
A: Please contact Miss Sally by Email/whatsapp or Tel , any question will be responsed accordingly within 24hours.
( Weekend &. Holiday excepted )
Q: How about import customs fee?
A: Please pay attention:
Import duties, taxes and charges are not included in the item price or shipping.These charges are the buyers' responsibility.
Please check with your country customs office to determine what these additional cost will be prior to bidding/buyying and confirm if you have good customs clearance solution.If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.