Q1. Can I have a sample order for Asphalt Shingles?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
For Free Sample, you need to bear the express fee firstly, we will deduct it from your first real order.
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for Asphalt Shingle order?
A: MOQ,:250 sets, but 1pcs for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by liner ship, In the purchase of product within 5 working days, We will finish the production and deliver the cargoes to Sea Port as soon as possible. The exact time of receiving is related to the state and position of customers. Commonly 7 to 10 working days all products can be deliver to the China Port
Q5. How to proceed an order for Asphalt Shingles?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places 50% deposit for formal order.
Fourthly We arrange the production and book vessel.
Q6. Is it OK to print my logo on Packing Film?
A: Yes. We accept OEM. Please inform us formally before our production and confirm the design firstly based on your film design. But you need to bear the Printing Plate Charge by yourself, about USD$240 per color.
Q7: Do you offer guarantee for the products?
A: Yes, we offer limited warranty to our products:
Double layer: 30years
Single Layer: 20years
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the product limited warranty period, we will resend new products with your next new order for small quantity. For defective batch products, we will make a discount on it or we can discuss the solution including re-call according to real situation.