Q: Are you a factory? A: Yes, we are a manufacturer together with trading. Welcome to visit our factory at your convenience.
Q: How long is the delivery time for samples and mass production? A: Samples is within 10 working days; mass production within 30 working days.
Q: How to place an order? A: 1. Send us your reqirements for product model, quantity, color, logo and package. 2. We quote according to your requirements or our proposals 3. Customer confirm product details and place sample order. 4. We arrange production and then delivery.
Q: Can you ship to Amazon warehouse? A: Yes, we can provide DDP shipping for Amazon FBA, also can stick the product UPC lables, carton lables for our customer.
Q: What are the certificates for your products? A: it depends products, normally RoHS, CE, FCC are available.
Q: What are your shipping conditions and payment method? A: By Express such as FedEx,DHL,UPS,TNT,EMS etc, by Air, By Sea, By Train. We can accept L/C, T/T, Western Union, Paypal, Alibaba trade assurance(recommendation) and so on.
Q: Do you provide quality assurance for the product? A: Normally warranty is one year. If you have any questions about our products, just send us a message, we will send quality report and solutions to solver within one week.
