Q1: Are you a factory or trading company?
A1: Yes, we are a manufacturer in Nansha district, GuangZhou city, welcome to visit us.
Q2: What are your major products?
A2: Hair Dryer, USB Mini Fan, mosquito killer pat, socket, etc.
Q3: What's your MOQ?
A3: For the OEM order MOQ is 1000 pcs.
For the ready to ship items with our logo, there is No MOQ.
Q4: Do you accept OEM OR ODM order?
A4: We warmly welcome OEM and ODM order, we will sign NDA (Non Disclosure Agreement) with you for protecting your original design.
Q5: How can you guarantee the quality of your products?
A5: Quality is our priority, Our QC team will take strict rules to inspect all the steps from the raw material, parts, motor,assembling, packing and finished products. We usually have a one-year warranty for our product.
Q6: What are your payment terms?
A6: TT(30% deposit and 70% against master BL copy), LC, Paypal, Western Union,etc.
Q7: What’s the lead time for mass production?
A7: Depends on the quantity, usually, 15-25 days after receive the deposit.
Q8: How long can I receive samples?
A8: After receive the sample charge (the sample charge will be refunded or deducted from the first order), the samples will be delivered to you as soon as possible. If the samples are in stock, they will be delivered within 2 days. If the samples are specified as your request, we will arrange the new production for you specified samples and It takes 7-10 days.
Q9: How long do you offer for after-sales services?
A9: 12 months, and we do provide life time maintenance, but you bear all cost.