1.Can we visit your factory?
Sure. We are in Tianjin. For overseas customers, you can fly to Tianjin Binhai International Airport. We can pick you up in the Airport. Or Beijing Capital International Airport. Currently we provide visit online by video call for the COVID-19. Contact us by WhatsApp or Wechat. 0086 18633246818
2.How can we get the exact price of injection molding machine?
Contact us with the products weight, drawing, annual quantity. We can recommend our machine models with quotation.
3.Do You Provide Any Spare Parts With Machine?
Yes, We Offer All Necessary Spare Parts Before Shipment.(Contact Us For Packing list )
4.How About Your After-Sale Service ?
We Offer Manual Instruction And Engineer Training Before Loading,After Shipment We provide 24 HRS Online Support, Video Technical Support Or Field Installation Assist.
5.What is the lead time?
For customized machine, it takes about 25-50 days after deposit. For stock machine, fast shipment.
6.What Is The Warranty Period For Your Machine ?
12 Months Warranty For Components And Technical Support .
7.Do you provide custom machines?
Most of our machines are customized. Our goal is efficiency and stable performance. We design the machines according to customers products, thus with short cycle time, high production, therefore with higher profit.
8.How can we install the machine when it arrives?
We can send experienced technicians to customer’s country for guiding the installation and commission the machine, also train the customer’s employees.