Q: Can you produce CUSTOMIZED design?
A:Yes, we can produce new mold of your design, OEM/ODM orders are welcomed!
Q: Can I get a sample before mass production?
A:of course! The normal produce progress is that we will provide sample and pre-production sample. Mass production will be started
after we got your confirmation on this sample.
Q: Is this sample available now?
A:No, this item is not in stock. It takes 7 days to prepare samples for you.
Q: Is the sample charge refundable?
A:Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation. Please
contact the people who follow up with your order.
Q: Could I use my own logo or design on goods?
A:Yes, customized logo and design on mass production are available. And you can choose the colors or materials, even re-design the
product at your own way.
Q:When can I get the quotation for my inquiry?
A:Usually the quotation will be sent to you within 2-3 days for simple products but it would take longer for complicated products.
Q: Intellectual property protection
Q:If you are worried about intellectual property protection, we can sign an agreement to protect your design and do not sell to
others or show it to the public.
Q:Certificates
A:We use environmental and safe material since the company established. Our main markets are USA, Europe, etc. We produce products
complied with EN71, ASTM F963 etc. We also comply with FSC regulations to maintain a sustainable and eco-friendly approach. It is
available to obtain with 8% high cost than the commons.
Q:Payment terms
A:T/T 30% deposit before production and 70% balance before shipment; 100% irrevocable L/C at sight; Paypal; Western Union.