Q: Could I print my own logo？
A: Sure, of course, OEM printing logo is welcomed based on MOQ.
Q: Which shipping way is available and how to track?
A: By sea to your nearest port
By air to your nearest airport
By express (DHL,UPS,FEDEX,TNT,EMS)to your door
As soon as your order is shipped out, we will provide you a tracking number and then you will know clearly the status of the goods.
Q: My package has missing products. What should I do?
A: Please contact us timely and take all the products pictures together, at the same time we will confirm your order with our warehouse. We apologize for any inconveniences!
Q: If I got broken products in the package. What should I do?
A: Generally, broken rate <2% is normal. If there're any broken products, please send pictures in time, we will compensate at your next order.
Q: Do you test on animals?
A: Our products are 100% cruelty-free. We never test products on animals.