1.Q: If in doubt, how to consult? A:You can consult Trade Manager online, we will be online 7/24 hours, or you can send us your questions by email. 2.Q: Can we have samples for quality check? A: Yes, our samples are free, you just bear the air freight . 3. Q: Can we make our own logo? A: Yes, we specialize in OEM, as per your requests in color, style, logo and size. 4. Q: Is there any extra cost for make our own brand? A: For paper and sticker label OEM: if the quantity reaches our MOQ, you don’t have to pay the extra cost for your brand. For PE bag packing OEM: you just need to pay the printing color cost for your own brand. 5.Q: Do you have QC or any safety standards for your products? A: Yes ,all production based on a strict quality control to guarantee good quality. And we have been certificated by BSCI,CE,ISO,SGS,FSC. 6.Q: What is the lead time for mass production? A: Depends on material& quantity .Normally the lead time for production is about 20-30 days. 7.Q: What should I do if there is any quality issues ? A: Please contact us by Email or call us directly. We will try our best to help you to deal with it. 8.Q: What's the Payment terms? A: We accept T/T, West Union ,Paypal ,L/C,D/A,D/P,Pay Later,MoneyGram.