We always give customer the biggest support and use our heart to deal with customer. With 16 years hardworking, we got the customer's approval, won the customer hearts.
Shipment
Certifications
FAQ
Q1. Can I have a sample order for solar led light?
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks
Q3. How do you ship the solar led light fixtures and how
long does it take to arrive?
A: We usually ship sample by DHL, UPS, FedEx or TNT.
It usually takes 7-10days to arrive. And sea shipping for big order.
Q4. How to proceed an order for solar led light outdoor?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements.
Thirdly customer confirms the samples and make
deposit for formal order.Fourthly We arrange the production.
Q5. Is it OK to print my logo on solar led light product?
A: Yes. But MOQ is 1000 pieces . Please inform us formally before
our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for solar led light fixtures?
A: Yes, we offer 3 years warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products security solar led lights are produced in
strict quality control system and the defective rate will be
less than 0.2%.
Secondly, during the guarantee period, we will send new lights
with new order for small quantity.
Q8:What is the payment term?
A: For order:40% of total amount as deposit, and 60% balance
made before shipment. For sample: 100% of total amount before
shipment
