Q1:Are you a trading company or a manufacturer?
A:We are a manufacturer.
Q2. What product are we selling?
A:We sell electric scooter, foldable scooter, smart scooter and so on.
Q3. What’s your MOQ request?
A:Usually, for an order direct from our factory, we request for a normal order by 10-20pcs to start,for it needs tax refund. But, for a sample order or small quantity order , we have no MOQ request.
Q4. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q5. What’s your payment term?
A:Usually, we request T/T in advance, balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight. We also accept payment to be transferred through Alibaba Trade .
Q6. What's your warranty terms?
A:Our warranty covers manufacturing and material defects, and does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage, or any use of the product that's inconsistent with the operating instructions as laid out in our user manance.