1. Sample service
You can send the bottle and cap samples to our factory after checking and confirmation. We can test the machine with our other machine firstly if there is same mold for your reference.
2. Installation, debug.After the equipment reached the workshop of customer and will place the equipment according to layout we
offered. We will provide you the manual for installation. If it is necessary, our experienced engineer come overseas to the site for machine installation and train your employee until they can operate the machine well, just need the fee of round ticket, food and accommodation and the labor cost.
3. Customized service
We will design the machines according your requirements(material, filling material, parameter, configuration, bottles and caps, production speed and so on), if you have any questions about the machine, pls contact us anytime, because we can recommend you the right machine and professional suggestions and proposals.
4. Quality guarantee.
We promise that our goods are all new and not used. They're made of GMP-food grade material, adopt new design. The quality, specification and function all meet the demand of contract. 12 Months guarantee and life-long technical support. .
5. After sales.
A. Before the delivery, the machine would be adjusted well. Will provide the instructions and working video to you for
installation and operations.
B.Offer email to customer to get the feedback about our machine and give their guidance and help them to learn how to use the machine.
C. We provide one year warranty and life long technical support. The spare parts would be sent for free by DHL if it is the
quality problem. (not man made factor), we will also give you the lowest price if you need to buy the parts.
D:Well-trained & experienced staff can answer all your inquiries in English and Chinese. In a word, we will help you to solve any problem. If there is any question, pls feel free to let me know. Pls send us the inquiry or email, we will reply you within 2 hours.