Q1: What are the payment terms that you support?
A1:Usually, we accept T/T, PayPal, Western Union, and Alibaba Trade Assurance. You can select the terms of payment which is more convenient for you.
Q2:What about the lead time?
A2:Usually, if there's stock, we ship the goods within 3~5 working days after the deposit is confirmed. If it is out of stock, the lead time depends.
Q3:How about the shipping?
A3:When the package is small, we normally choose FedEx, DHL, TNT, and UPS and so on, while the goods have high weight and volume, we suggest using air or sea shipment.
Q4:How can I place an order?
A4:(1) Negotiation is agreed upon for the product price and specifications.
(2) The Proforma invoice will be sent for confirmation.
(3) After the agreement on the proforma invoice, the customer makes the deposit.
(4) Manufacturing will be started as soon as the payment is confirmed by our bank.
(5) Ship out the goods within the agreed delivery deadline.
Q5:Can you do OEM for us?
A5:Yes. If there is a certain order quantity, we can do OEM including printing, logo, and customized model for you.
Q6:How about the Warranty?
A6:There are 12 months for the warranty.
While the warranty is not responsible for those broken by violence or updated with other brands.
For better understand of our products,we collect all possible problems for every order,hope it will help you.
Q1. Are you the manufacturer or trading company?
A1. We are manufacturer of Radio & TV Broadcasting equipments.
Q2.What these equipments used for?
A2. They are professional used for FM Radio & TV Broadcasting Station (Transmitting equipment.)
Q3. What equipment & solution your company can provide?
A3. We can do complete solution for FM Radio &tv station system, including the fm/tv transmitter, antennas and the feeder cables.
Q4. How do I choose suitable equipments for my station?
A4. The most import factors are Power and Frequency.We need to know the Power and Frequency you need exactly.How long the distances do you want to cover in Radius?How height your Antenna can be installed?
Q5. How to calculate Broadcasting equipment Cover Range?
A5. The Cover Range depends on 4 factors:1. Power of Transmitter 2. Height of Antenna 3. Gain of Antenna 4. Around Environment.Then we can know the cover range of your station.
Q6. Is the Frequency Adjustable?
A6. FM Frequency is 88~108MHz, TV Band Frequency includes UHF/VHF band.
Q7. How to do installation of these equipments?
A7. If need,we can send our engineer to your country to do the installation, but you should pay the cost.We also can provide the technical support or do training for your engineer here in our company.
Q8. How to operate these broadcasting equipments?
A8. We provide All-English user manual, we also can provide the technical support by wechat /whatsapp etc.