1. All inquiries will be answered within 24 hours. 2. Trademanager must be online 24 hours. 3. All quotation sheets should be detailed with good pictures. 4. All information for customer must be exact and precise. 5. All sample must be nice and well packed, also with label description. 6. All goods will be delivered within agreed date.
Q1: How to control the products' quality? A:We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the principle we always maintain is "to provide customers with best quality, best price
and best service".
Q2: What is the MOQ for your production? A: The MOQ depends your requirement for color, size, material, design and so on. For some normal items, we have stock, will have no MOQ requirement.
Q3: Can you provide OEM service? A:Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests; and your logo will be customized on our products.
Q4. Why we can choose you? A:(1)After-sale service---when you in doubt we can answer online (2)Sample---provide products exactly you want (3)Professional---rich experience in export
Q5: Shipping Method and Shipping Time A:1. Express courier like DHL, TNT, Fedex, UPS, EMS etc,shipping time is about 2-7 working days depends on country and area. 2. By air port to port: about 7-12 days depends on port. 3. By sea port to port: about 20-35 days. 4. Agent appointed by clients.
Q6: How about the price?Can you make it cheaper? A: The price depends on the item (like shape,size and quantity etc.) your demand.Final quotation according to receiving full description of the item you want.
