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Q1: What is your sample policy?

A1:It depends on the items you are inquiring.For some items,we offer free samples,for some custom items,we need to charge sample
cost, but it will be returned after formal order.

Q2: What is your lead time? 

A2: For stocks,we usually ship within 3-5 days after full payment and for custom orders,it is about 30 days.

Q3: Can you do OEM for me?

A3: We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you ASAP.

Q4: What's your payment terms ?

A4: By T/T,LC AT SIGHT,30% deposit in advance, balance 70%  before shipment.   

Q5: How can I place the order?

A5: First sign the PI,pay deposit,then we will arrange the production.After finished production need you pay balance. Finally we will ship the Goods.

Q6: How to pack?
Most items we use opp bag pack them .If you need card ,box ,please contact with us .we have our own design for card and box .The card
and box do not show our company information .

Q7:  How about shipment?
For large orders,you can choose sea shipment and for some small and urgent orders,you can choose air shipment or express.We have
our own agents that offer us very favourable freight rate from DHL/TNT/UPS/Fedex.