Q1: How the product pricing and how to consult prices?
A: We pricing the products according to the customers' choice on materials, printing, and other process flow and so on. And you
can inquiry by TM, Skype or send e-mail to us.
Q2: What information should I let you know if I want to get a quotation?
A:
-size of the products (Length x Width x Height)
-material and surface handling (We could advise if you’re not sure)
-printing colors (could quote 4C if you’re not sure)
-quantity
-FOB price is our usual price term, if you need CIF price, please let us know your port of destination.
-If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not,
we will recommend relevant products with details for reference.
Ltd.
Q3: When we create the artwork, what kind of format is available for printing?
-The popular ones: PDF, AI, PSD.
-Bleed size: 3-5 mm.
-Resolution: no less than 300 DPI.
Q4: If the products have some quality problem, how will you deal with it?
A: Each step of production and finished products will be inspected by QC department before shipping. If the quality problem of
products caused by us, we will provide a replacement service.
Q5: Could you provide samples for test?
A: Yes, we provide free samples for customers, but customer should bear the freight charges.
Q6: What is the lead time? Or Production time?
A: Usually, it takes 7-15 days. If the quantity is over 5000pcs per model, it takes more time, For the lead time, it is decided by
both quantities and the comilicacity of craft.
Q7: Can you do custom logo or brand for us?
A: Yes. We can do OEM. Customize logo, brand, customize shape, size, are all ok.
Q8. Can you offer any accesorries ?
A: Yes. If you needed, we can look for accessories for you, such as marker, eraser, pins, stickers...
Q9: Can you asisit to do any certificated if we needed?
A: Yes. We can do our best to do certificate for you. If you needed, please tell us before we start the order. We can check
whether we can do it or not.
Q10: What is the payment methods?
A: We have many ways to for payment. You can deposit by T/T, Western Union, Paypal, Alipay, etc.