Tuyasmart WiFi Doorbell Camera Video Door bell Intercom IR Alarm Wireless Security Camera Waterproof 1080P HD Remote Monitoring.
FQA:
Q: Why can't the doorbell turn on the battery?
A: You need to remove the label on the battery so that it can work normally.
Q: If the WiFi signal near the door is too weak, how to solve the signal problem?
A: You should install a wifi extender, hope it can extend the distance of wifi signal.
Q: Why does my new battery have a short working time?
A: For the airline's requirement: all rechargeable batteries must maintain 0-60% power, otherwise the package will not be delivered by air mail, so some batteries are low or empty. Please fully charge the battery the first time you use it.
Q: Does night mode start automatically at night?
A: Yes, it has a built-in photosensitive chip, and the night mode will automatically turn on at night.
Q: My house is a villa, and I don’t want the camera doorbell to always call me. What can i do?
A: In the settings, you can turn off PIR detection. If someone pass by the doorbell, it will not push app message to you.
Q: Have you checked each doorbell before shipping?
A: Yes, before we send the package, we will test the wifi connection, chime connection, video quality, sound quality, night mode, motion detection, etc.
Q: Does the doorbell support audio?
A: Yes, it supports two-Ways Audio. No matter where you are, if your phone has wifi or 4G signal, people nearby can talk to you.
Q: Does the doorbell support 5GHz wifi or only 2.4G.
A: It only supports 2.4G.
Q: Does a doorbell support 2 or more ringtones?
A: Yes, one doorbell bracket can connect multiple bells.
Q: What should I do if the battery runs out?
A: You can use a charger with a 5V micro USB power supply.
Product Include:
1 * Wifi doorbell (Battery not include)
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Company Introduction
Shenzhen HomeWell Security Technology Co., Ltd is located in Shenzhen, China. Our Brand is Earykong. Our company was rated as a national high-tech enterprise. We produce and sell home burglar alarms. Our aim is: All for your safety, for your all safety. Our products are constantly updated, innovative and improve. Our goal is to provide the best product all over the world and provide the best service. All products have undergone rigorous testing and inspection before sent out. We attach great importance to product quality inspection. We cooperate with the most powerful logistics company in China, to make sure your parcel will arrive at the shortest time. We provide product wholesale services. If need, please contact me directly. Thank you!
