Shenzhen VLUX Optoectronics Co.,Ltd was founded in 2016 , located in Shenzhen, China. We are very lucky to have lots of great support from our advisors, investors, suppliers, customers, friends, and family.As one professional manufacturer of LED lights. We would like built long term cooperation with our customers, we try our best to offer customers good quality products and good services. And make a win-win long term cooperation with our customers, we always try our best to offer customers good quality products and good services. Present our LED Lighting products cover Solar Flood Light, Solar Street light, Solar Wall light, Solar Garden light, Solar Lawn Lights, Remote control LED light. We would like our products create a more comfortable, energy-saving and creative illumination environment for People.Our products have approved with FCC, CE and RoHS. Based on our powerful R&D department and advanced equipment, VLUX will provide the higher quality products and better services to customers as always.
1.Do you provide free samples ? A:Dear customers, as usual, samples will be charged and sent by freight collect. But , for some stock items, we can provide you free sample, and you only need to pay for the delivery cost.
2.What is your delivery time ? A:Generally.In off-season, Within 10-25days after receiving the customers' deposit.We will delivery goods as soon as we can for customers for we know time is money.
3.If the light brightness is dim or total off, how to handle it? A: It proves that the power of solar light battery is not enough to support normal lighting, in this case, the solar light needs to be charged for 2-3 days under strong sunlight. It may needlonger time to charge in winter as the sunlight intensity is much below the standard.
4.Is LVD contained in your CE certificate? A: The LVD directive is only applied for those electrical appliances which are working at the voltage of 50-1000V(AC) and 75-1500V(Direct Current). Obviously, the LVD directive can’t be applied for our items. So The CE certificate we provide is applicative for Europe market.
5. For the RoHs certificate, can they pass the heavy metal, PAH, Phthalate test? A : The materials of our products are all environmental-friendly. There are no harmful composition such as heavy metal, PAH,Phthalate. So the RoHs certificate we provide is also applicative for Europe market.
6.What's the package for your items? A: So far, most of our products are with neutral kraft paper box as follow. During our transaciton with our customers, most of them prefer to the paper box for their mail-order. It's strong enough for shipping.
