Q1: Are you a factory or trading company? We’re a Foreign Trade Company, located in Shanghai. Warmly welcome your visiting by. Q2: Can I order samples to check quality first? Yes. We trust most business start from small quantity. Q3: What are your main products? Our Products ranged in two field: Sports & Entertainment And Promotional Products. Q4: If it is OK to design my own package? Yes. of course you can. Q5: What is your product warranty? Our company focus on the high quality products, so we offer 1 year warranty. Q6:What are your payment terms and methods? For sample order, we require 100% payment in advance; For bulk order, 70% in advance is OK,and balance should be finished before shipment. We accept payment by Paypal, Western union, T/T, T/A ( TRADE ASSURANCE ) and ...etc.