Hot Sale Fanvil X5S Oem IP Phone With HD Voice Soft Voip 6 Sip Lines Phone
US $155.00-$168.00
Cheaper voip products IP PBX and call center solution 4 port PRI E1 digital gateway
- Category: VoIP Products >>>
- Supplier: New Rock Technologies. Inc.
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Product Overview
Description
Features
- Built-in analog-gateway modules and storage for recording, FoIP, and voicemail
- Headquarters and branch-office communications through SIP-based trunks
- Mobile extensions keep you connected anytime…anywhere
- The Windows-based SoftConsole provides click-to-dial, call history, and call recording
- Plug-and-play for IP phones
- XML/HTTP-based RESTful API for third-party applications
- Remote access via New Rock Cloud
- Management with New Rock or third-party Element Management Systems (TR-069, SNMP)
- Add-on middle-ware for hospitality applications
- Peer-to-peer communication between OM IP-PBX and SIP terminals across NAT without the need for static IP addresses, DDNS or port
mapping on the access router
- Class I lightning protection
- Headquarters and branch-office communications through SIP-based trunks
- Mobile extensions keep you connected anytime…anywhere
- The Windows-based SoftConsole provides click-to-dial, call history, and call recording
- Plug-and-play for IP phones
- XML/HTTP-based RESTful API for third-party applications
- Remote access via New Rock Cloud
- Management with New Rock or third-party Element Management Systems (TR-069, SNMP)
- Add-on middle-ware for hospitality applications
- Peer-to-peer communication between OM IP-PBX and SIP terminals across NAT without the need for static IP addresses, DDNS or port
mapping on the access router
- Class I lightning protection
Always Connected with Your Customers
With features such as remote extension, call forking to your mobile phone and call-back, OM20G assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.
Improving Call Answer Rate
The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.
Reduction of Telecommunications Cost
With features such as remote extension, call forking to your mobile phone and call-back, OM20G assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.
Improving Call Answer Rate
The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.
Reduction of Telecommunications Cost
OM20G has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, OM20G can route calls intelligently according to call types. Combined with New Rock’s WeWei® softphone App and NeeHau™ SoftConsole, you can achieve more effective and comfortable communications between you and your customers.
Details Images
Specification
Protocols | ||
Call control | SIP/UDP and SIP/TCP (RFC3261), IMS (3GPP), MGCP (RFC3435) | |
Network | Telnet, SSH, HTTP, HTTPS, DHCP/PPPoE client, DNS(A/SRV record), STUN, OpenVPN client, 802.1X | |
Media Processing | ||
Caller ID | Bellcore Type 1&2, ETSI, BT, NTT, and DTMF-based CID | |
Codec | G.711 (a/μ), G.729a, G.722.2, G.722 | |
DTMF | In-band audio, RFC2833, SIP-INFO | |
Hook-flash | Local processing, RFC2833, SIP-INFO | |
Fax over IP | T.38, G.711 pass-through T.38 compliant Group 3 Fax Relay Maximum fax rate of 33,600 bps (T.38) | |
Disconnect modes | Polarity reversal, Busy tone detection, Loop current | |
Voice-quality enhancement | Echo cancellation (G.168-2004), Jitter buffer, Silence suppression (VAD, CNG), PLC | |
Voice | ||
Smart auto attendant/Receptionist | Business/non-business hours/holiday, Music on hold, Attendant group, Multilingual/multi-level IVR, Auto attendant profiles, VIP service | |
Dialing | Speed dial, Outgoing route selection, Least cost routing, Automatic route selection | |
Call settings | Call transfer, Call forward, Do not disturb, Barge, Silent monitoring, Simplified DISA etc. | |
DISA | Authorization with calling party number, Authorization triggered by feature access code | |
Call recording | Call recording (total, on demand), Recording priority/retention priority upon insufficient storage | |
Voicemail | MWI (polarity reversed, FSK, high voltage) | |
Analog trunk | Analog trunk | |
SIP trunk | IMS, Multiple SIP servers, Skype Connect | |
Phone status indication | Status subscription (BLF) | |
Hardware | ||
CPU | Dual core, 880 MHz | |
RAM | 256 MB | |
Flash | 16 MB | |
Internal storage | 16 GB | |
Net weight | 0.72 kg | |
DC power input voltage | 12 VDC/1.5 A | |
Power consumption | 9 W | |
Mounting | Desktop | |
Operating | Temperature: 0 to 50°C, Humidity: 10 to 90% RH (non-condensing) | |
Storage | Temperature: -40 to 70°C, Humidity: 5 to 90% RH (non-condensing) | |
Referential Solution
Special Designed Solution for Small Call Centers（OM20G/50G Application）
The New Rock call center solution has the OM20G/50G IP-PBX as the core component.
With the “NeeHau” SoftConsole, and Wewei softphone to provide customers efficient, easy to use smart inbound call processing and customer call communication management solution.
No More Missed Calls!
-The New Rock call center solution improves call reception and response rate using its 24/7 smart switchboard and a host of call-distribution capabilities, with pop-up screen and call memos.
Easy to Track Back
-Call center employees are able to record customer information and call contents during the calls in real time.
Efficient Management
-Management staff can access call histories, call recordings, and converted text of all call center employees in order to supervise service quality.
Call Recording
Recording inbound and outbound calls for training and data analysis, to improve operation efficiency.
Remote Call Center
Under the hybird working mode, New Rock Wewei softphone allows call center operators to take calls out of office, improve operation efficiency.
With the “NeeHau” SoftConsole, and Wewei softphone to provide customers efficient, easy to use smart inbound call processing and customer call communication management solution.
No More Missed Calls!
-The New Rock call center solution improves call reception and response rate using its 24/7 smart switchboard and a host of call-distribution capabilities, with pop-up screen and call memos.
Easy to Track Back
-Call center employees are able to record customer information and call contents during the calls in real time.
Efficient Management
-Management staff can access call histories, call recordings, and converted text of all call center employees in order to supervise service quality.
Call Recording
Recording inbound and outbound calls for training and data analysis, to improve operation efficiency.
Remote Call Center
Under the hybird working mode, New Rock Wewei softphone allows call center operators to take calls out of office, improve operation efficiency.
Company Introduction
New Rock Technologies Inc. benefited greatly from the rapid growth of enterprise market of VoIP in China beginning in the late 2000s. Due to its reputation in high quality and cost effectiveness, the company’s VoIP gateway products were selected for OEM or resale by partners from top-tier telecommunication vendors in China and overseas. The volume production further helped to reduce product cost and improve quality. In the meantime, through endless interoperability tests, the products improved compatibility with IMS-based core-softswitch and third-party SIP servers such as Microsoft Lync, Cisco CallManager, Broadsoft, Asterisk and FreeSWITCH. From 2008, the company started to expand its product lines to IP-PBX and converged enterprise communication servers,integrated with WiFi/3G/4G routers, SIP servers, and FXS/FXO gateways, targeting the SME (small-and-medium enterprise) market.As of 2015, New Rock has manufactured and shipped globally more than 400,000 VoIP devices.
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